The Masters House

OK, that last post got me fired up over all the issues that I have been having with the house so I decided to put some action to my words. I called the sales office for Our neighborhood and talked with Daisy about  my issues.

Daisy gave me the phone numbers for Kelly in the warranty department and for Robert who is a regional warranty manager. I called and left a message for Robert and then called Kelly.

It so happens that Kelly is the same person over at the warranty office that I have been dealing with all this time. I kept it civil (as I really want results and want them to work with me) even though Kelly is the one that I had to call multiple times on a couple of occasions to get results. To be fair to her I know she deals with a whole bunch on people everyday and my repeated calls were really the result of the warranty person responsible for my neighborhood - Robert.

Anyway, I proceeded to give Kelly the low-down - on everything - she asked whether I wanted her to contact Robert to try and get these things addressed. I informed her that I prefer for her to not do that as I felt that Robert tries to do the bare minimum on each item. She apologized and said that she would have Joe call me.

Waiting on the call… 1, 2, 3…

This entry was posted on Monday, April 9th, 2007 at 4:30 pm and is filed under Butler House, Repairs . You can follow any responses to this entry through the RSS 2.0 feed. You can leave a response, or trackback from your own site.